{"id":11,"date":"2025-05-19T12:05:42","date_gmt":"2025-05-19T10:05:42","guid":{"rendered":"http:\/\/lesbecassescouture.fr\/?page_id=11"},"modified":"2025-05-19T12:05:43","modified_gmt":"2025-05-19T10:05:43","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/lesbecassescouture.fr\/index.php\/remboursements_retours\/","title":{"rendered":"Livraisons &amp; retours"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">ZONE DE LIVRAISON<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le site lesbecassescouture.fr livre en France. Par d\u00e9faut, la livraison est assur\u00e9e en Colissimo par la Poste. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9lais d\u2019exp\u00e9dition et co\u00fbts de livraison<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sauf information contraire, les articles sont exp\u00e9di\u00e9s sous 3 jours ouvr\u00e9s. Certains articles sont exp\u00e9di\u00e9s sous 1 \u00e0 2 semaines (se fier aux indications de la fiche article). Vous recevrez un mail de confirmation d\u2019envoi de votre commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais d&rsquo;exp\u00e9dition sont calcul\u00e9s automatiquement lors de la validation de la commande. Vous pouvez v\u00e9rifier le montant avant de proc\u00e9der au paiement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a0Suivre la livraison de sa commande<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous d\u00e9sirez suivre la livraison de votre commande, rendez-vous dans \u00ab Mon compte \u00bb, puis \u00ab Voir mes commandes \u00bb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">RETOURS, REMBOURSEMENTS &amp; AVOIRS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9lai de retour et conditions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez la possibilit\u00e9 de retourner tout produit command\u00e9 sur le site lesbecassescouture.fr dans les 14 jours suivant la date de la livraison, \u00e0 l\u2019exclusion des articles r\u00e9alis\u00e9s sur mesure (sauf erreur de la part du vendeur ou article d\u00e9fectueux), conform\u00e9ment aux dispositions de l\u2019article L121-21-8 du Code de la consommation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat d\u2019origine : il ne doit avoir \u00e9t\u00e9 ni port\u00e9, ni modifi\u00e9, ni us\u00e9, ni d\u00e9t\u00e9rior\u00e9. Il doit \u00eatre renvoy\u00e9 dans son emballage d\u2019origine. Tout retour non conforme ou impropre \u00e0 la revente ne pourra faire l\u2019objet d\u2019un retour ou avoir, et vous sera ainsi r\u00e9-exp\u00e9di\u00e9 \u00e0 vos frais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute demande de retour doit \u00eatre d\u00e9clar\u00e9e au pr\u00e9alable.<br>Afin de faire une demande de retour, rendez-vous sur votre compte client et r\u00e9alisez la proc\u00e9dure de retour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mon compte<\/li>\n\n\n\n<li>Mes commandes<\/li>\n\n\n\n<li>Cliquez sur \u00ab\u202fVisualiser\u202f\u00bb pour la commande concern\u00e9e<\/li>\n\n\n\n<li>Cliquez sur \u00ab\u00a0Retour\u00a0\u00bb<\/li>\n\n\n\n<li>Puis enfin cliquez sur \u00ab\u202fNouvelle demande de retour\u202f\u00bb.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez la possibilit\u00e9 de demander un&nbsp;remboursement : les frais de retours seront \u00e0 votre charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois votre demande de retour accept\u00e9e, vous recevrez un mail indiquant la proc\u00e9dure pour retourner votre article.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 r\u00e9ception du produit retourn\u00e9, le remboursement s\u2019effectuera selon la volont\u00e9 de l\u2019acheteur sous forme :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u2019un remboursement cr\u00e9dit\u00e9 directement sur votre compte bancaire ou compte PayPal en fonction du mode de paiement utilis\u00e9 lors de la commande. Le montant du remboursement sera \u00e9gal au prix du produit retourn\u00e9, \u00e0 l\u2019exception des frais de retour qui restent \u00e0 votre charge.<\/li>\n\n\n\n<li>Dans le cas d\u2019un remboursement ou d\u2019un avoir, sauf produit d\u00e9fectueux ou erreur de commande de la part de Les B\u00e9casses Couture, les frais d\u2019envoi de votre commande initiale ne pourront vous \u00eatre rembours\u00e9s.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Un e-mail vous sera envoy\u00e9 pour confirmer le remboursement de votre commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ZONE DE LIVRAISON Le site lesbecassescouture.fr livre en France. Par d\u00e9faut, la livraison est assur\u00e9e en Colissimo par la Poste. D\u00e9lais d\u2019exp\u00e9dition et co\u00fbts de livraison Sauf information contraire, les articles sont exp\u00e9di\u00e9s sous 3 jours ouvr\u00e9s. Certains articles sont exp\u00e9di\u00e9s sous 1 \u00e0 2 semaines (se fier aux indications de la fiche article). Vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraisons &amp; retours - Les B\u00e9casses<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lesbecassescouture.fr\/index.php\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livraisons &amp; retours - Les B\u00e9casses\" \/>\n<meta property=\"og:description\" content=\"ZONE DE LIVRAISON Le site lesbecassescouture.fr livre en France. 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